| We
at Shrapnel Games are dedicated to customer service.
We
have implemented customer support software, and through our Customer
Support Center we feel that we can provide you, the customer, with a
level of service not often experienced within this industry.
However, in order to provide a high level of service, we must ask
that you use our Customer Support Center.
Please
do not e-mail us, but use the link below to access our Support
Center.
Also,
when responding to a support specialist, please use the Support
Center and do not
respond
by e-mail. We receive over 2,000 e-mails a day, and we can not
guarantee timely service if you respond by e-mail. Using our
Support Center will ensure that you get speedy and timely service.
Thank
you,
The Shrapnel Support Staff
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